Leslie Lopes Design Leader

Building Design Ecosystems

Helping UX teams deliver across multiple projects _ From design system to product experience 

2+

+2% revenue lift at &8b MVP

94%

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Project Leadership

Transforming eight legacy systems into a single ordering experience for pharmacists — while building the team structure, design system, and cross-squad processes to sustain it.

 

Outcomes

+2% revenue lift at MVP

94% add to cart

68% satisfaction increase

Leadership Philosophy: Empowerment-Driven Governance

Effective design leadership isn't about gatekeeping — it's about building the framework that lets teams move fast without compromising user experience. In high-velocity environments, true governance means creating the alignment and trust that enable designers to make autonomous, high-quality decisions directly within their product squads.

Core Belief: Design governance shouldn't restrict velocity — it should accelerate thinking by giving designers the structural guardrails to operate with confidence.

Key Pillars

  • Structure Over Policing Governance is often misunderstood as top-down control. Instead, leadership should establish clear decision-making frameworks. When designers understand the principles, boundaries, and strategic goals, they don't need permission to execute — they have the clarity to lead.
  • Squad-Level Stewardship Centralized oversight stalls momentum. By decentralizing ownership, designers become true stewards of the user experience within their cross-functional squads — close to the code, the metrics, and the user problems that matter.
  • Documentation as Infrastructure Managing thousands of screens across multiple product lines is impossible without a shared source of truth. Robust documentation, aligned design systems, and documented UX patterns are the connective tissue that prevents fragmentation.
  • An Ecosystem That Accelerates Thinking A healthy, well-documented design ecosystem dramatically reduces cognitive load. Teams stop debating basic components and baseline interactions — freeing up brainpower for complex problems and strategic innovation.

System Architecture: UI/UX Guidelines & AEM Integration

The Complexity: Supporting 7 fast-paced squads managing 100+ pages, 40 core ordering and ordering flows, and thousands of unique SKUs tied to complex user contracts.

The Intervention: Rescued a struggling vendor design system that lacked content infrastructure, navigating deep technical and data complexities.

The Solution: Established comprehensive UI/UX guidelines and architected an AEM library integration to transform raw components into a scalable, content-driven experience layer.

The Scale & Convergence: Unifying 8 disparate legacy platforms into a single, cohesive ecosystem engineered for a diverse user base—ranging from small independent pharmacies to massive hospital systems.

 

Multi project user archtecture

Critical information was buried in marketing content. Users couldn't trust the platform, so they slowed down to verify — adding friction to workflows that affect patient care.

AEM Library

Critical information was buried in marketing content. Users couldn't trust the platform, so they slowed down to verify — adding friction to workflows that affect patient care.

Design system,

Patterns and Guidlines

Critical information was buried in marketing content. Users couldn't trust the platform, so they slowed down to verify — adding friction to workflows that affect patient care.

Mobile App

Critical information was buried in marketing content. Users couldn't trust the platform, so they slowed down to verify — adding friction to workflows that affect patient care.